We care about privacy and data protection and we are committed to protecting your personal information. We also aim at transparency, we want you to know what data we collect about you and how it is used and shared. Please be aware that, whilst we make our best efforts to keep your personal information safe, no website can be completely secure.
To learn more about your rights to privacy and data protection, we recommend you visit the Information Commissioner’s Office (“ICO”) website at https://ico.org.uk/.
1.2 DATA PROTECTION PRINCIPLES
The legislation sets out various data protection principles, which ensure that personal information is:
Used fairly and lawfully.
Used for limited, specifically stated purposes.
Used in a way that is adequate, relevant and accurate.
Kept safe and secure.
1.3 YOUR RIGHTS
The legislation conveys various individual rights, including the following rights to:
Access the information we hold about you and certain information about our processing of it.
Object to use of your personal data.
Automated decision making and profiling.
You may read more about these rights at: https://ico.org.uk/for-the-public/.
2.1 HOW WE COLLECT AND PROCESS YOUR DATA
The following sections describe the information that Wavelength Artist Management collects and how it is processed.
2.2 LEGAL BASIS FOR PROCESSING
Wavelength Artist Management relies on the individual’s express consent in order to process their data. Exceptions such as a legal obligation, contractual agreement or Wavelength Artist Management's legitimate interest are highlighted below. Please note that if consent is withdrawn the service that we can offer may be restricted.
2.3 ARTIST CONTACT DETAILS
We collect contact details (name, address, phone numbers, email addresses) in order to communicate any audition, casting or job information relevant to our Artists. If an email address is provided we assume consent to use it for administrative purposes.
2.4 DATA RETENTION
Once an Artist leaves Wavelength Artist Management, the Artist is made inactive on our system and will be removed from our database. An Artist's basic contact details are kept on file indefinitely for the purpose of future contact should we receive a casting. Sensitive data, such as birth certificates, bank account details and medical information will be removed and destroyed within one (1) month of their termination of the Artist Agreement.
2.5 BANK INFORMATION
Basic account details are not usually requested. However, in case of particular reasons when these details are shared they will be stored in a private file, for the sole purpose of contractual agreements.
2.6 WEBSITE VISITORS
When a person visits www.wavelengthartists.com we use a third-party service, Google Analytics, to collect standard internet log information and details of visitor behaviour patterns. We do this to find out information such as the number of visitors to various parts of the website, and this information is processed in a way that does not identify an individual.
2.7 EXTERNAL WEB LINKS
For your information and convenience only, our website and social media accounts may contain hyperlinks to Third-Party Websites. We have no control over and do not endorse any content or services displayed, contained or related to those Third-Party Websites. We make no warranties or representations, express or implied, about Third-Party Websites or any content, products, material or services contained, displayed or related to them. If you decide to access any Third-Party Websites and make use of the information contained on them or to enter into any contract for the supply of goods or services from such third party, you do so entirely at your own risk. We accept no liability for damage or loss, however caused in the connection with the use of or reliance on any information, material, products or services contained on or accessed through any such Third-Parties Websites.
3.1 THIRD PARTIES AND SUPPLIERS - EXTERNAL USE
Data processors are third parties who may provide services for us. We have contracts in place with our data processors, meaning that they cannot do anything with your personal information unless we have instructed them to do so. They will NOT share your personal information with any organisation apart from ourselves and they will hold it securely and retain it for the period we instruct.
The following is a list of our main data processors:
Social Media: We use social media as a means to promote the success and achievements of our Artists, as well as to promote upcoming auditions and talent requirements. We only post photos/stage names of Artists on social media; we assume consent unless told otherwise.
4.1 INTERNATIONAL DATA TRANSFERS
If we share personal information of UK, EU, and USA residents with suppliers or third parties outside of these jurisdictions, this occurs only with explicit consent, freely given via a positive act, such as providing data for the express purpose of being shared with a third-party. We are committed to complying with the data regulations of non-UK residents according to their jurisdiction.
Wavelength Artist Management has implemented technical and organisational security measures to protect your personal data against unauthorised access, loss, or misuse.
5.2 ACCESS TO PERSONAL DATA
Wavelength Artist Management aims to be as open as possible in terms of allowing clients access to their own personal information. An individual can find out if we hold any of their personal information by asking, and this is formally known as a ‘Subject Access Request’ (“SAR”) under the Data Protection Act 1998. If we do hold information about an individual, we will:
Describe the type of information held.
Explain why we are holding it.
Explain who it may be disclosed to.
Provide a copy of the information in an intelligible form.
5.3 DISCLOSURE OF PERSONAL DATA
5.4 LEGAL OBLIGATION TO DISCLOSURE
We may disclose your information to governmental agencies or entities, regulatory authorities, or other persons in line with any applicable law, regulations, court order, or official request.
6.1 QUERIES AND COMPLAINTS
Wavelength Artist Management aims to meet the highest standards of data protection when collecting and using personal information. For this reason, we take any complaints we receive regarding data protection very seriously. We encourage Artists and anyone we work with to bring to our attention any collection or use of information they believe is unfair, misleading, or inappropriate. We would also welcome any suggestions for improving our procedures.
Please direct queries or complaints to: firstname.lastname@example.org