Wavelength Artist Management is committed to processing any personal information it holds only in a way that is fair, transparent and meets the required legal obligations, in other words, in accordance with the Data Protection Act and its successor, the General Data Protection Regulations (GDPR). Wavelength Artist Management will take particular care of contact email addresses which in addition to the GDPR are subject to the Privacy and Electronic Communication Regulations (PECR).
Data Protection Principles
The legislation sets out various data protection principles, which ensure that personal information:
is used fairly and lawfully
is used for limited, specifically stated purposes
is used in a way that is adequate, relevant and accurate
is kept safe and secure
The legislation conveys various individual rights, including the following:
the right to access the information we hold about you and certain information about our processing of it
the right to rectification
the right to restrict processing
the right to data portability
the right to object to use of your personal data
rights in relation to automated decision making and profiling
You may read more about your rights at: https://ico.org.uk/for-the-public/.
Information Processed by Wavelength Artist Management
The following sections describe the information that Wavelength Artist Management collects and how it is processed.
Legal Basis for Processing
The legislation requires that there is a clear legal basis for processing personal information.
In general, Wavelength Artist Management relies on the individual’s consent in order to process their data. Exceptions such as a legal obligation, contractual agreement or Wavelength Artist Management's legitimate interest are highlighted below. Please note that if consent is withdrawn the service that we can offer may be restricted.
Artist Contact Details
We collect contact details (name, address, phone numbers, email addresses) in order to communicate any audition, casting or job information relevant to our Artists. If an email address is provided we assume consent to use it for administrative purposes.
Once an Artist leaves Wavelength Artist Management, the Artist is made inactive on our system and will be removed from our database. An Artist's basic contact details are kept on file indefinitely for the purpose of future contact should we receive a casting. Sensitive data, such as birth certificates, bank account details and medical information will be removed and destroyed within 1 month of their termination of the Artist Agreement.
Bank Details and Payments
Basic account details are not usually requested. However, in case of particular reasons when these details are shared they will be stored in a private file, for the sole purpose of contractual agreements.
When a person visits www.wavelengthartists.com we use a third-party service, Google Analytics, to collect standard internet log information and details of visitor behaviour patterns. We do this to find out information such as the number of visitors to various parts of the website, and this information is processed in a way that does not identify an individual.
External Web Links
Third Parties/Supplies - Use of Data Processors
Data processors are third parties who may provide services for us. We have contracts in place with our data processors, meaning that they cannot do anything with your personal information unless we have instructed them to do so. They will NOT share your personal information with any organisation apart from ourselves and they will hold it securely and retain it for the period we instruct.
The following is a list of our main data processors:
Social Media: We use social media as a means to promote the success and achievements of our Artists, as well as to promote upcoming auditions and talent requirements. We only post photos/stage names of Artists on social media; we assume consent unless told otherwise.
International Data Transfers
The GDPR applies to all UK, EU, and USA residents, and so all personal information processed is stored in accordance with the GDPR. If we share personal information of UK, EU, and USA residents with suppliers or third parties outside of these jurisdictions, we will ensure that they meet the requirements of the GDPR. We are committed to complying with the data regulations of non-EU residents according to their jurisdiction.
Wavelength Artist Management has implemented technical and organisational security measures to protect your personal data against unauthorised access, loss, or misuse.
Queries and Complaints
Wavelength Artist Management aims to meet the highest standards of data protection when collecting and using personal information. For this reason, we take any complaints we receive regarding data protection very seriously. We encourage Artists and anyone we work with to bring to our attention any collection or use of information they believe is unfair, misleading, or inappropriate. We would also welcome any suggestions for improving our procedures.
Access to Personal Information
Wavelength Artist Management aims to be as open as possible in terms of allowing clients access to their own personal information. An individual can find out if we hold any of their personal information by asking, and this is formally known as a ‘subject access request’ under the Data Protection Act 1998. If we do hold information about an individual, we will:
Describe the type of information held.
Explain why we are holding it.
Explain who it may be disclosed to.
Provide a copy of the information in an intelligible form.
Disclosure of Personal Information.
We may disclose your information to governmental agencies or entities, regulatory authorities, or other persons in line with any applicable law, regulations, court order, or official request.